Terms & Conditions - Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Sisters With A Mower may collect from you, how it is used, and/or disclosed. By contacting or using services from Sisters With A Mower, you acknowledge and agree to the practices described in this privacy policy. 

Collecting Personal Information

When you request a quote, accept a quote, book a service, or otherwise interacting with Sisters With A Mower we may collect personal and non-personal information such as: name, phone number, email, service address, payment information (when applicable), any information you provide when requesting a quote or service, social media interaction data, and website user data. We may work with trusted third parties, such as using payment processors, scheduling tools, to help operate our business and for the purposes of tracking, advertising, and analytics. Additionally, any information you willingly submit to us will be collected. We may use this information to contact you in the future regarding specials, services, updates, or changes to this privacy policy.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our services, Website, advertising, remarketing efforts, and social media. We may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Sisters With A Mower follows accepted industry standards when it comes to protecting the information you submit to us. We use appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored. 

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share information with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing when it is legally required. We will disclose personal information when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property and related properties, or identify persons who may be violating the law, and the rights of third parties. Please keep in mind that if you voluntarily submit your information in a public forum on any of our related social media platforms it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information.

Privacy Policy Changes

Sisters With A Mower may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our services, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any updates or modifications.

Your Consent

By contacting us you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. 

Terms and Conditions

Effective Date: Upon approval

Quote Validity

This quote is valid for 14 days from the date issued. After this period, pricing may be subject to change based on lawn condition, service needs, or scheduling availability.

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Sisters With A Mower ("Company") and CLIENT.  By approving a quote and/or maintaining a card on file, the Client agrees to these Terms in full.

2. Service Details & Client Responsibility

2.1 Recurring Service Season

Recurring mowing services typically begin between March 15th and April 1st and continue through the end of the season unless canceled by the Client via written notice (email).

2.2 Client Preparation

For safety and efficiency, Sisters With A Mower does not move personal items, toys, pet accessories, or lawn furniture.

The Client is responsible for ensuring all service areas are clear prior to each visit.

The Company is not responsible for damage to items left in the service area.

3. Card on File Policy

3.1 Authorization

By providing a card on file, the Client authorizes Sisters With A Mower to charge the provided payment method for all services rendered, including any applicable or approved additional charges.

3.2 Payment Processing

Payments will be processed automatically upon completion of services. Clients will receive an invoice via email detailing the services performed and the total amount charged.

4. Pet Waste (Feces) Policy

4.1 Assessment

The Company reserves the right to assess the lawn prior to service.

4.2 Additional Charges

If excessive pet waste is present, an additional fee of up to 50% of the service cost may be applied due to increased labor and safety concerns.

4.3 Notification

Clients will be notified of any additional charges prior to service completion when possible.

5. Payment Policies

5.1 Payment Due

Payment is due immediately upon completion of service.

5.2 Late Payments

Any payment not received within 7 days of the due date will incur a late fee of 63% of the outstanding balance and may result in suspension of services until the account is brought current.

5.3 Failed Payment Method

If a card on file is declined, the Client agrees to provide an updated payment method within 48 hours. Failure to do so may result in late fees, service suspension, and/or removal from the schedule.

5.4 Refunds & Disputes

All charges are considered final. Any concerns must be reported within 3 days of service for review.

6. Cancellations & Rescheduling

Clients must provide at least 24 hours notice for cancellations or rescheduling.

Cancellations made with less than 24 hours notice may result in a fee of up to 50% of the scheduled service.

7. Liability

Sisters With A Mower is not responsible for:

Pre-existing property damage

Damage caused by hidden objects (rocks, metal, etc.)

Normal risks associated with lawn care, including flying debris

Services are performed WEATHER PERMITTING, and scheduling may be adjusted as needed.

8. Service Refusal

The Company reserves the right to refuse or discontinue service at any time due to unsafe conditions, non-payment, or inappropriate conduct.

9. Changes to Terms

These Terms may be updated at any time. Continued use of services constitutes acceptance of any updates.

10. Contact Information

Sisters With A Mower – Fredericksburg

📞 703-826-9647

📧 sisterswithmower@gmail.com

Acknowledgment

By approving the quote and/or submitting payment, the Client confirms they have read, understood, and agree to these Terms and Conditions.